Many people today
are finding that there’s more to life—and business—than profits alone.
Money as the single bottom line is increasingly a thing of the past. In a
post-Enron world, values and ethics are an urgent concern. The hottest buzz
today is about a “triple bottom line,” a commitment to “people, planet,
profit.” Employees and the environment are seen as important as economics.
Some people say it’s all about bringing your spiritual values into your
workplace. A poll published in USA Today found that 6 out of 10
people say workplaces would benefit from having a great sense of spirit in
their work environment.
What is
spirituality in business? There’s a wide range of important perspectives.
Some people say that it’s simply embodying their personal values of honesty,
integrity, and good quality work. Others say it’s treating their co-workers
and employees in a responsible, caring way. For others, it’s participating
in spiritual study groups or using prayer, meditation, or intuitive guidance
at work. And for some, it’s making their business socially responsible in
how it impacts the environment, serves the community or helps create a
better world.
Some business
people are comfortable using the word “spirituality” in the work
environment, as it’s more generic and inclusive than “religion.” Instead of
emphasizing belief as religion does, the word spirituality emphasizes how
values are applied and embodied. Other people aren’t comfortable with the
word “spiritual” and prefer to talk more about values and ethics when
describing the same things that others would call spiritual. But there are
some businesspeople who talk about God as their business partner or their
CEO.
There’s some fear
about spiritual beliefs or practices being imposed by employers, but to date
this has been extremely rare. On the other hand, some observers warn about
the potential for superficiality and the distortion of spiritual practices
to serve greed.
Key spiritual
values embraced in a business context include integrity, honesty,
accountability, quality, cooperation, service, intuition, trustworthiness,
respect, justice, and service. The Container Store chain nationwide tells
workers they are “morally obligated to help customers solve problems” –
they’re not just to sell people products. The CEO of Vermont Country Store,
a popular national catalogue company, honored--instead of fired--an employee
who told the truth in a widely circulated memo. This greatly increased
morale and built a sense of trust in his company.
Research on
Spirituality and the Bottom Line
Are spirituality
and profitability mutually exclusive? Bringing ethics and spiritual values
into the workplace can lead to increased productivity and profitability as
well as employee retention, customer loyalty, and brand reputation,
according to a growing body of research. More employers are encouraging
spirituality as a way to boost loyalty and enhance morale.
In the Corporate
Social and Financial Performance report, Mark Orlitsky of the University
of Sydney (Australia) and Sara Rynes of the University of Iowa (USA)
reviewed studies over the last 30 years and found a significant relationship
between socially responsible business practices and financial performance
that varied from “moderate” to “very positive.”
A study done at the
University of Chicago by Prof. Curtis Verschoor and published in
Management Accounting found that companies with a defined corporate
commitment to ethical principles do better financially than companies that
don’t make ethics a key management component. Public shaming of Nike’s
sweatshop conditions and slave wages paid to overseas workers led to a 27%
drop in its earnings several years ago. And recently, the shocking disregard
of ethics and subsequent scandals led to financial disaster for Enron,
Arthur Anderson, WorldCom, Global Crossing, and others.
Business Week
magazine reported on recent research by McKinsey and Company in Australia
that found productivity improves and turnover is greatly reduced when
companies engage in programs that use spiritual techniques for their
employees.
In
researching companies for his book, A Spiritual Audit of Corporate
America, business professor Ian I. Mitroff found that “Spirituality
could be the ultimate competitive advantage.”
Ed Quinn, a top business consultant in
Philadelphia, found that many companies he works with demand confidentiality
about the spiritual techniques he teaches them—but not because they’re
afraid of publicity about unconventional approaches. The real reason is
they don’t want their competition to learn how effective these approaches
are.
A study reported
in MIT’s Sloan Management Review concluded that, “People are hungry
for ways in which to practice their spirituality in the workplace without
offending their co-workers or causing acrimony.” The word “spirituality” is
used generically and seems to emphasize how one’s beliefs are applied day to
day, rather than “religion”, which can invoke fears of dogmatism,
exclusivity and proselytizing in the workplace.
Research by UCLA
business professor David Lewin found that “companies that increased their
community involvement were more likely to show an improved financial picture
over a two year time period.” A two year study by the Performance Group, a
consortium of seven leading European companies such as Volvo, Monsanto, and
Unilever, concluded that environmental compliance and eco-friendly products
can increase profitability, enhance earnings per share and help win
contracts in emerging markets. Investment returns on the Domini 400 Social
Index (publicly traded, socially responsible, triple bottom line companies)
have outperformed the S&P 500 over a ten year period ending last year.
Business Week
reported that 95% of Americans reject the idea that a corporation’s only
purpose is to make money. 39% of U.S. investors say they always or
frequently check on business practices, values and ethics before investing.
The Trends Report found that 75% of consumers polled say they
are likely to switch to brands associated with a good cause if price and
quality are equal.
A Growing Movement
A proliferation of
book titles (currently over 500) reflects a growing national movement to
bring spiritual values into the workplace: Megatrends 2010, The
Soul of Business, Liberating the Corporate Soul, Working from the Heart, The
Stirring of Soul in the Workplace, Jesus CEO, What Would the Buddha Do At
Work?, Spirit at Work, Redefining the Corporate Soul, The Corporate
Mystic, Leading with Soul, etc. Some books on this theme, such as
Stephen Covey’s pioneering The Seven Habits of Highly Effective People,
have sold millions of copies.
There are several
national newsletters and associations based on spirituality at work, as well
as dozens of national conferences on this theme, including one I organized
in Washington in 1998 with over 50 leaders, including many from local
businesses. The prestigious American Management Association held a
conference on “Profiting from a Values-Based Corporate Culture”--on how to
tap into the 4th dimension of spirituality and ethics as crucial components
for success.
To the surprise of many, this movement is
beginning to transform corporate America from the inside out. Growing
numbers of business people want their spirituality to be more than just
faith and belief--they want it to be practical and applied. They want to
bring their whole selves to work--body, mind and spirit. Many business
people are finding that the bottom line can be strengthened by embodying
their values. They can “do well by doing good.
People at all
levels in the corporate hierarchy increasingly want to nourish their spirit
and creativity. When employees are encouraged to express their creativity,
the result is a more fulfilled and sustained workforce. Happy people work
harder and are more likely to stay at their jobs. A study of business
performance by the highly respected Wilson Learning Company found that 39%
of the variability in corporate performance is attributable to the personal
satisfaction of the staff. Spirituality was cited as the second most
important factor in personal happiness (after health) by the majority of
Americans questioned in a USA Weekend poll, with 47% saying that
spirituality was the most important element of their happiness.
Across the country,
people increasingly want to bring a greater sense of meaning and purpose
into their work life. They want their work to reflect their personal
mission in life. Many companies are finding the most effective way to bring
spiritual values into the workplace is to clarify the company’s vision and
mission, and to align it with a higher purpose and deeper commitment to
service to both customers and community.
Why Spirituality Is
Popular
Why all the sudden
interest in spirituality at work? Researchers point to several key factors.
Corporate downsizing and greater demands on remaining workers has left them
too tired and stressed to be creative--at the same time that globalization
of markets requires more creativity from employees. To survive into the 21st
Century, organizations must offer a greater sense of meaning and purpose for
their workforce. In today’s highly competitive environment, the best talent
seeks out organizations that reflect their inner values and provide
opportunities for personal development and community service, not just
bigger salaries. Unlike the marketplace economy of 20 years ago, today’s
information and services-dominated economy requires instantaneous
decision-making and building better relationships with customers and
employees.
Also, spending
more time at work means there is less time available for religious
activities. The New York Times recently reported that a growing
number of companies are allowing employees to hold religion classes at work.
This accommodates busy professionals who are pressed for time and afraid
they have abandoned their faith. Many people are feeling more comfortable in
the public expression of their faith.
Another factor in
the popularity of spirituality at work is the fact that there are more women
in the workplace today, and women tend to focus on spiritual values more
often than men. The aging of the large baby boom generation is also a
contributor, as boomers find materialism no longer satisfies them and they
begin to fear their own mortality.
95% of Americans
say they believe in God or a universal spirit, and 48% say they talked about
their religious faith at work that day, according to a 1999 Gallup poll
published in Business Week.
Prayer and
Meditation in the Workplace
Many people use
prayer at work for several reasons: for guidance in decision-making, to
prepare for difficult situations, when they are going through a tough time,
or to give thanks for something good. Timberland Shoes CEO Jeffrey B.
Swartz uses his prayer book and religious beliefs to guide business
decisions and company policy, often consulting his rabbi. Kris Kalra, CEO
of BioGenex uses the Hindu holy text, The Bhagavad Gita, to steer his
business out of trouble.
The ABC Evening News reported that The American
Stock Exchange has a Torah study group; Boeing has Christian, Jewish and
Muslim prayer groups; Microsoft has an on-line prayer service. There is a
“Lunch and Learn” Torah class in the banking firm of Sutro and Company
inWoodland Hills, CA. New York law firm Kaye, Scholer, Fierman, Hays and
Haroller features Tallmud studies. Koran classes, as well as other
religious classes, are featured at defense giant Northrop Gumnan. Wheat
International Communications in Reston, Virginia has morning prayers open to
all employees, but not required. Spiritual study groups at noon are
sometimes called “Higher Power Lunches”—instead of the usual “power
lunches.”
In addition to
prayer and study groups, other spiritual practices at companies include
meditation; centering exercises such as deep breathing to reduce stress;
visioning exercises; building shared values; active, deep listening; making
action and intention congruent; and using intuition and inner guidance in
decision-making. According to a study at Harvard Business School published
in The Harvard Business Review, business owners credit 80% of their
success to acting on their intuition.
Meditation classes are now held at many major
corporations, such as Medtronic, Apple, Google, Yahoo, McKinsey, Hughes
Aircraft, IBM, Hughes Aircraft, Cisco, Raytheon.
Medtronic, which sells medical equipment,
pioneered a meditation center at headquarters 20 years ago, and it remains
open to all employees today. Medtronic founder Bill George says the purpose
of business is “to contribute to a just, open and sustainable society.” He
describes a “virtuous circle” whereby motivated, satisfied employees produce
satisfied customer, which produce good financial results, which benefit the
shareholders. Each year, six customers share their personal stories with
employees, sharing how the company’s products have saved their life or that
of loved ones, and this inspiration fuels the passion and commitment of
employees.
Apple Computer’s offices in California have a
meditation room and employees are actually given a half hour a day on
company time to meditate or pray, as they find it improves productivity and
creativity. A former manager who is now a Buddhist monk leads regular
meditations there. Aetna International Chairman Michael A. Stephen praises
the benefits of meditation and talks with Aetna employees about using
spirituality in their careers. Avaya, a global communications firm that is a
spin-off of Lucent/AT& T, has a room set aside for prayer and meditation
that is especially appreciated by Muslims, as they must pray five times a
day.
Prentice-Hall publishing company created a
meditation room at their headquarters which they call the “Quiet Room, where
employees can sit quietly and take a mental retreat when they feel too much
stress on the job. Sounds True in Colorado, which produces audio and video
tapes, has a meditation room, meditation classes and begins meetings with a
moment of silence. Employees can take Personal Days to attend retreats or
pursue other spiritual interests. Greystone Bakery in upstate New York has a
period of meditative silence before meetings begin so people can get in
touch with their inner state and focus on the issues to be discussed.
Lotus founder and
CEO Mitch Kapor practices Transcendental Meditation and named his company
after a word for enlightenment. A research project by Prof. Richard Davidson
at the University of Wisconsin at Pomega, a biotechnology company that had a
very high-stress workplace, found a mindfulness meditation training produced
astonishing results in reducing stress and generating positive feelings.
Paula Madison at
WNBC TV in New York City prays before each show and says she became the
number one news show in the area when she increased coverage of spiritual
stories.
Apparel
manufacturer Patagonia provides yoga classes for employees on their breaks,
as does Avaya telecommunications. A Spiritual Unfoldment Society has been
meeting regularly at The World Bank for years, with lectures on topics such
as meditation and reincarnation.
Executives of
Xerox have gone on week-long retreats led by Marlowe Hotchkiss of the Ojai
Foundation to learn a Native American model of council meetings and
experience vision quests. The vision quests inspired one manager with the
idea to create Xerox’s hottest seller, a 97% recyclable machine.
The CEO of
Rockport Shoes, Angel Martinez, talks openly of the spiritual mission of his
company and encourages employees to spend work time envisioning ways to
express their deepest selves in their work. Companies such as Evian spring
water have successfully used spirituality in their advertising, as for
example: “Your body is the temple of your spirit.”
The Service-Master
Company, with six million customers world-wide, provides cleaning,
maintenance, lawncare and food services, and puts its spiritual values
upfront in its annual report. It begins with a biblical quote, “Each of us
should use whatever gift he has received to serve others, faithfully
administering God’s grace in its various forms.”
Corporations are increasingly hiring chaplains to
support their employees, as they are good listeners and quick responders in
crises, and can serve people of any (or no) faith. Tyson’s Foods, for
example, has 127- part-time chaplains in 76 sites, and Coca-Cola Bottling
has 25 chaplains serving employees at 58 sites. Fast food companies such as
Taco Bell and Pizza Hut hire chaplains from many faiths to minister to
employees with problems, and credit them with reducing turnover rates by one
half.
Marketplace Ministries, based in Dallas, TX
serves 268 firms in 35 states. Fellowship of Companies for Christ
International based in Atlanta has 1500 member companies around the world.
They promote “The importance and practice of prayer in company decisions; a
commitment to excellence; following Jesus’ example of focusing on people,
not things. “Do unto others in the workplace as you would have them do unto
you,” is what they strive for.
People Are the Most Important Resource
Increasing numbers
of business people find that the key area for applying spirituality is in
how employees are treated. Simple things can be very powerful, says Marc
Lesser, founder of Brush Dance, as he learned to take a few minutes each day
to appreciate someone, to thank them for a job well done, or just to listen
to their concerns. Generosity with your time can be as important as
generosity with money.
Southwest
Airlines, one of the only airlines staying profitable after the 9/11
terrorist attacks. Their secret? They say that people are their most
important resource, and they mean it. Company policy is to treat employees
like family, knowing that if they are treated well, they in turn will treat
customers well. They have a “University for People” and their policy is to
hire people based on their attitude and then train them for skills, rather
than the reverse. Unlike other airlines, negotiations between management and
employees for pay raises and benefits are much shorter and easier as both
sides come to the table wanting to hand write a win/win contract. They have
been named many times as one of Fortune magazine’s “100 Best
Companies to Work For.”
Aaron Feurenstein,
CEO of Malden Mills in Lawrence, MA, which produces popular Polartec
fabrics, believes labor is the best asset a company has. He says a company
has an equal responsibility to its community and to itself, and since his
town has high unemployment, he kept all 3,000 employees on his payroll after
a major fire destroyed three out of its four factory buildings. Workers
repaid his generosity with a 25% increase in productivity and 66% drop in
quality defects.
Anita Roddick,
founder of The Body Shop, with stores all over the world, purposely built a
soap factory near Glasgow, Scotland because it was an area of high
unemployment, urban decay, and demoralization. She made a moral decision to
employ the unemployable and put 25 per cent of the net profits back into the
community because she said this is what “keeps the soul of the company
alive.”
10,000 Marriott
International employees worldwide dedicate a day of service to their local
communities each year in their “Spirit to Serve” program. Timberland, the
popular New Hampshire based shoe company, pays employees for 40 hours of
volunteer work annually. Ohio-based Zero Casualties Inc., an urban apparel
maker, donates seven per cent of its profits to inner city charities. The
company has crated a marketing campaign based on its values of “no drugs, no
violence, no racism.”
Medtronic
regularly invites happy customers to attend meetings with employees to tell
them how their medical equipment helped improve their health or saved their
life. This inspires the Medtronic workers and gives their work a deeper
sense of meaning and purpose because they can see how it really helps
people.
IBM funds
childcare centers at 60 of its locations. Intel offers 22 weeks of
maternity leave. The Men’s Wearhouse, one of Fortune magazine’s 100
Best Companies to work for, supports homeless men in re-entering the job
market.
Tom Chappell, CEO
of Tom’s of Maine, which produces soaps and toothpastes, stays mindful of
profit and the common good by giving away 10% of its pretax profits to
charities. Tom’s gives employees four paid hours a month to volunteer for
community service, and uses all natural ingredients that are good for the
environment. After studying at Harvard Divinity School, Chappell
re-engineered his business into a sort of ministry, saying, “I am
ministering--and I am doing it in the marketplace, not in the church,
because I understand the marketplace better than the church.”
Saturn auto
manufacturing says the key to their success is their experiment in corporate
democracy and participatory governance. Empowered teams make most company
decisions.
60 Minutes did a
television show on SAS, a billion dollar computer software company that has
low absenteeism and only 3% turnover, which saves them $80 million each year
in training and recruitment. Their secret? A no-lay-off policy, 35 hour
workweeks, flex time, and on-site amenities such as a gym, a medical clinic,
and massage therapists.
Spiritually
oriented materials on personal change have been used in employee training
for several years at the Bank of Montreal, and Boatman’s First National Bank
in Kansas City regularly provides spiritually oriented trainings for its top
executive group.
Consulting firms
using spiritual approaches are doing a booming business. The Enlightened
Leadership International in Colorado has been teaching top executives at
major companies such as GTE, Georgia-Pacific, and Lockheed Martin how to
focus on what’s positive, instead of the problems, because our beliefs
create what we experience. Other major firms such as The Covey Leadership
Center and The Centre for Generative Leadership teach Fortune 500 executives
how to align their company’s mission with their deeper values.
Managers and union
workers of Southern California Con Edison attend sessions called “The Heart
Shop” with pianist Michael Jones to cultivate compassion for each other,
creativity and a new intelligence of the heart. Boeing set up a series of
weeklong trainings with poet David Whyte for 600 of its top executives to
unleash feelings, take risks, and be excited by change--instead of terrified
of it.
NYNEX established
an Office of Ethics and Business Conduct to encourage employees to live by a
set of core values: quality, ethics and caring for the individual. This new
focus led to increases in profits, productivity and product and service
quality, as this affected how the company is perceived by customers and
stakeholders.
Judy Wicks, founder
of the highly successful White Dog Café in Philadelphia, uses her restaurant
as “a tool for the common good”, raising money for the hungry and sponsoring
seminars on racism, the environment and social change. Thanksgiving Coffee
Company invests a share of its revenues in community development among the
Central American villages that grow its coffee beans. It pays Fair Trade
prices for coffee from small farmers cooperatives, which is often three to
six times as much as regular prices.
Donating 100% of
profits to charity or good causes is becoming increasingly popular.
www.profitdonationcapitalism.org
lists more than 50 booming businesses that are doing this, including
Newman’s Own, started by actor Paul Newman. The goal for these companies is
“a kinder, more intelligent utilization of free-market capitalism”.
Protecting the Environment for Future Generations
Many companies see their commitment to the
environment as their spiritual mission.
Sustainable business practices that help protect the environment and reduce
global warming are growing rapidly, as companies find it helps the bottom
line. A 1995 Vanderbilt University analysis found that in 8 out of 10 cases,
low-polluting companies financially outperformed their dirtier competitors.
Many large multi-national corporations are now
making major changes, following the lead of small innovative companies which
have laid the foundations for years. More than 560 pioneering San Francisco
Bay Area firms are certified as “green businesses” by the Alameda,
California county government and the Sustainable Business Alliance. Here
are a few examples of large and small companies:
Ray Anderson,
founder of Interface Carpets, the world’s largest commercial carpeting
manufacturer, trained 8000 employees in environmental sustainability, with
the goal of reducing pollution to zero percent in the next few years.
Instead of buying a carpet, you now rent a carpet, and when it wears out,
you bring it back to be recycled, and are given a new recycled one. Anderson
estimates that his company has saved $185 million on waste reduction efforts
alone.
Home Depot recently introduced a line of wood
products grown through sustainable forestry practices. British Petroleum
renamed itself Beyond Petroleum as it is developing alternative forms of
fuel and lobbying governments in the scientific, economic and moral reasons
for climate change so they will sign the treaty on global warming.
Starbucks Coffee
has partnered with Conservation International to work with its
farmer/suppliers in Mexico to promote water and soil conservation and
reduction of chemical fertilizers and pesticides.
By reducing, reusing and recycling, Fetzer
Wine has reduced its garbage by 97%, buys recycled paper, cans and glass for
their products, switched from petroleum to biodiesel fuel, and farms its own
grapes organically.
At Hewlett-Packard each product has a
steward whose job is to minimize its ecological footprint by reducing
packaging, reducing toxic materials in the product, increasing recycling,
etc.
Mistsubishi
Electric American specified that their suppliers could not provide them with
paper or timber from old growth forests. Once they set the example, almost
500 other companies followed their lead, and together they saved four
million acres of forest.
Organic Valley (the second largest producer of
organic dairy products) saw 25% growth in past few years. 45% of its
profits are shared with farmers; 45% with employees, 10% with the community.
Seventh Generation, which commands 48% of the natural household products
market (avoiding chemicals and additives that harm the environment), saw
revenue growth of 40% in 2004.
Whole Foods, the world’s leading natural and
organic foods supermarket recently made the largest renewable energy
purchase anywhere to offset 100% of its electricity use in all 180 stores,
and it is the only Fortune 500 company to do so. It is purchasing more than
458,000 megawatt-hours of renewable energy credits from wind farms—the same
environmental impact of taking 60,000 cars off the road or planting 90,000
acres of trees. Whole Foods was ranked for nine consecutive years by
Fortune Magazine as one of the “100 Best Companies to Work For,” and CEO
John MacKey says shareholders’ interests take a back seat to customers’ and
workers’ interests. Executive salaries are capped at 14 times the average
worker’s pay. Co-President Walter Robb, says, “We’re not retailers who have
a mission—we’re missionaries who retail.”
Wal-Mart recently
made a huge move into organic foods, eliminating chemical fertilizers,
antibiotics, etc. Amory Lovins, co-founder of The Rocky Mountain Institute
and a world-respected pioneer in energy efficiency, is working closely with
Wal-Mart to reduce green-house gases. Wal-Mart also pledged to run entirely
on renewable energy and produce zero net waste. It committed to double the
fuel efficiency of hits huge truck fleet in 10 years – saving $300 million
in fuel costs per year. (San Francisco Chronicle 5/24/06)
Wal-Mart’s tract
record of concern for the welfare of its employees or the local communities
where it builds is infamously dismal, non the less, its bottom-line
calculation of the profitability of these moves will motivate other
companies in similar directions. And its potential influence on its
world-wide supply chain could be far greater than that of the U.S.
government.
Three signs
demonstrate a company’s authentic conversion to more enlightened practices:
1) publicly announced specific goals and timetables; 2) buy-in at every
level of the company and 3) transparent reporting. So Wal-Mart will be
closely watched.
In 1986 The Caux
Round Table, based in Minnesota, pioneered a list of Principles for
Business, an international code of ethical values formulated by senior
business leaders from Japan, Europe, and United States and Canada. And
recently, 300 multi-nationals joined the UN Global Compact, pledging to
support environmental protection, human rights, and higher labor standards.
Social Investment
A major effort to support good businesses is the
Socially Responsible Investment (SRI) movement. More and more people want to
invest in companies that embody values they care about—social,
environmental, ethical-- and this trend will grow exponentially in future
years. By early 2009 social investing had become a $2.7 trillion industry,
40% faster than the overall fund universe. My husband Gordon was one of the
first executive directors of the Social Investment Forum when it started in
1987, and he would often field questions from major media such as The
Wall Street Journal, who were skeptical until they saw the stellar
financial performance of socially responsible companies.
Social investment includes four strategies:
screening, shareholder advocacy, community investing, and socially
responsible venture capital. Screening subjects stocks to a set of
“screens” or criteria, asking, for example, “Does the company pollute the
environment, violate fair labor practices, promote women and minorities,
display integrity in advertising?” Many SRI funds avoid companies that
produce firearms, nuclear power, tobacco and alcohol.
Shareholder Advocacy is another powerful
SRI strategy where shareholders have pressured major corporations such as
McDonald’s and J.C. Penney to be more socially responsible through
shareholder resolutions and divestment campaigns.
Community Investing is a third strategy
that encourages people to invest in valuable local projects that might not
qualify for funding, such as buying abandoned, deteriorating buildings and
rehabing them, thus creating good jobs and safe neighborhoods.
Socially Responsible Venture Capital is
the fourth SRI strategy, as socially conscious capital is key for getting
new start-up businesses with a social mission up and running. A recent
conference called Social Capital Markets organized by Good Capital recently
brought together many interested in social venture investing.
There is also a growing movement of “social
entrepreneurs” who create “social benefit corporations”--for-profit
companies created primarily for a social mission. They are blurring the
lines between for-profit and non-profit approaches. D.light, for example,
has a mission of replacing millions of polluting and dangerous kerosene
lamps in the developing world with solar-powered lamps. The founder, Sam
Goldman, a former Peace Corps volunteer, wanted to help the poor people
where he had worked in Benin, and he discovered that a business model fueled
by profit could distribute the lamps more quickly and efficiently and
fulfill his social mission better than a non-profit organization.
Today there are new financial indexes that track
the performance of socially responsible companies. The leading benchmark is
the KLD Domini 400 Social Index for socially and environmentally responsible
investing worldwide. And now the Dow Jones Dharma Global Index tracks
companies aligned with the principles of non-violence and earth stewardship.
Future Directions
The sustainable
business, social investment and spirituality in business movements are one
of the hopeful signs that business, as the most powerful institution in
world today, may be transforming from within. What is emerging is a new
attitude towards the workplace as a place to fulfill one’s deeper purpose.
As World Business Academy cofounder Willis Harman remarked many years ago,
“The dominant institution in any society needs to take responsibility for
the whole, as the church did in the days of the Holy Roman Empire.” Each
day, more and more businesses are helping to create a better world by being
more socially responsible in how they treat people and the environment.
They are proving that spirituality helps--rather than harms--the bottom
line. As Kahlil Gibran reminds us in The Prophet, “Work is love made
visible.”
 |
Corinne McLaughlin is Executive Director of The Center for Visionary
Leadership, which offers public educational
programs, values-based leadership training and consulting services for
business, government and non-profit organizations. She is co-author of
Spiritual Politics and a Fellow of the World Business Academy. She
formerly taught at American University and coordinated a national task force
for President Clinton’s Council on Sustainable Development. She can be
reached at The Center for Visionary Leadership, 369 3rd St. #563,
San Rafael, CA 94901; 415-472-2540; email:
corinnemc@visionarylead.org; website:
www.visionarylead.org. |